What this programme covers
ISO 10002 / 10004 Customer Satisfaction provides an independent framework for organisations that need credible evidence of control. UBIAC assessments are impartial and objective — designed to give your customers, investors, and partners confidence in your systems.
When the programme completes, UBIAC issues a certificate for this service. Anyone can confirm it on the public Verify page. Engagements run in your client portal: document collection, audit scheduling, findings, issuance, and renewal reminders.