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ISO/IEC 20000-1

ISO/IEC 20000-1 IT Service Management

The ISO/IEC standard 20000-1:2018 provides a framework for an integrated approach to managing IT services.

What this programme covers

ISO/IEC 20000-1 IT Service Management provides an independent framework for organisations that need credible evidence of control. UBIAC assessments are impartial and objective — designed to give your customers, investors, and partners confidence in your systems.

When the programme completes, UBIAC issues a certificate for this service. Anyone can confirm it on the public Verify page. Engagements run in your client portal: document collection, audit scheduling, findings, issuance, and renewal reminders.